MTN mislead me!!!!!!!

On 27/02/22 I set up a contract for MTN LTE. The agent that called me Saif I am pre-approved and she needs some information from me. After some conversation and questions I was told it's approved so that lead to me giving out ALL my personal info, contact details, ID, address, bank details. She even told me that the debit order has been set up and delivery will take place. I even recieved a sms from MTN welcoming me as a customer and giving me my order nr.

I have not heard anything about the delivery yet so I started to try and track it. After talking to a agent on the F.B page they informed me that I have not been approved.

When I requested the reference no. To the call on Sunday communication from his side was cut, he ended it and is ignoring any further messages from me.

So, on Sunday 27/02/2022 I was mislead into giving out sensitive personal information. This is ********l and unacceptable!!!!!!!!!!!!!!!!!!

I also canceled my current internet provider since I was receiving my MTN LTE this week and can not afford 2 ISP in one month.

I am recieving ZERO efforts from MTN to assist me in finding out why this happened.

Thank you MTN South Africa.