1 reviews | Active since Jan 2024
MTN ****ming Clients on Upgrades
WORST service provider in history. I had an amazing contract and you refused to upgrade on the same "terms". You forced me to change my package and now I sit with sh*t I don't want and need.
In the middle of a business call my call get cut due to insufficient airtime. I check my balance and see I still have 488 minutes left (so why is my call cut)... Just to find out, it is MTN to MTN minutes.
Who in their right minds would agree to such bull as nobody just phones MTN to MTN. Your consultants don't give proper information so we as customers sit with and pay for a useless service that can't be used.
If I knew this is what I will end up with, I would have not upgraded with MTN, I would have moved my number and line over to #Vodacom.
I am disappointed but I know MTN doesn't care, you get your money, so stuff the rest of us as we are binded for 2 or 3 years with the **** service.
This will be the last time I EVER do business with MTN!!!!!
