1 reviews | Active since May 2016
MTN messed me up again ....
been with MTN for years from prepaid to contract...just recently upgraded to a new contract which im paying R399 last month at mtn in Carlton center they took my phone and activated recurring data bundles without letting me know....when i went there i gave them R160 and bought 1 gig data but they also activated recurring without letting me know....so month i got debited R620...phoned the call center and spoke to *********** agent Xolani hlongwane....so basically the was nothing they could do....again this month today they recharging me again with 2 gig i didnt even ask for....meaning ill be again debited R620...phoned the call center and they telling sorry will fix it but only in June.....im am very angry as how do they take my phone and activate services without my knowledge
Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN.
As per our telephone conversation will send you the itemised billing tomorrow for the invoice dated 14/04/2016.
warm regards
mike
REQ:***
Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN.
As per our telephone conversation will send you the itemised billing tomorrow for the invoice dated 14/04/2016.
warm regards
mike
REQ:***