LL
Leon L
1 reviews | Active since Dec 2014
18 Sept 2015, 13:36
MTN messages take airtime
To day my caretaker has put in R15 of airtime on her phone . Before she could use her airtime , MTN send her a lot off sms which toke all her airtime . <br> She does not want these sms which is send to her , and why does she has to pay with her airtime for these junk sms which is send to her . <br> The airtime is for her security to be reachable for her employer and her house .<br> I think this is outrageous that she has to pay for this junk sms 's , and this is not the first time and it is going on for months .
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Replies (1)MTN South Africa's replyOfficial
20 Sept 2015, 19:33Hello LDWL2010,
Thank you for your post.
We apologize for the delayed response and for any inconvenience incurred.
Kindly note that we tried to call you on the 082 number at 19:13, 19:14, 19:15, 19:17 and 19:29 to confirm the number that has a problem, without success we kept getting an engaged tone.
Kind Regards
Siphumezo
Thank you for your post.
We apologize for the delayed response and for any inconvenience incurred.
Kindly note that we tried to call you on the 082 number at 19:13, 19:14, 19:15, 19:17 and 19:29 to confirm the number that has a problem, without success we kept getting an engaged tone.
Kind Regards
Siphumezo
Best regards,
MTN South Africa's reply20 Sept 2015, 19:33
Official
Hello LDWL2010,
Thank you for your post.
We apologize for the delayed response and for any inconvenience incurred.
Kindly note that we tried to call you on the 082 number at 19:13, 19:14, 19:15, 19:17 and 19:29 to confirm the number that has a problem, without success we kept getting an engaged tone.
Kind Regards
Siphumezo
Thank you for your post.
We apologize for the delayed response and for any inconvenience incurred.
Kindly note that we tried to call you on the 082 number at 19:13, 19:14, 19:15, 19:17 and 19:29 to confirm the number that has a problem, without success we kept getting an engaged tone.
Kind Regards
Siphumezo
Best regards,
