MF
MTN F

1 reviews | Active since Feb 2024

15 Feb 2024, 09:38

*********** MTN + ****MERS = ELDERLY CUSTOMER CREDIT RECORD KILLED

Do not ever think of signing up with MTN. My elderly father's SIM was cloned and someone in Durban, thousands of KMs away from where he is, kept buying stuff online which then went to dad's mobile phone bill. He tried to sort out in store for months on end, finally resorting to laying a ******** complaint with police. Despite MTN acknowledging the issue, the ****ming just continued. Finally, dad cancelled his contract but the charges kept accruing. Towards the end of last year, after threatening to go nuclear, MTN appeared to resolve the issue and the matter was put behind us. However it appears that MTN is now continuing to bill my father despite having confirmed that the matter was resolved, and he also was handed over to the credit bureau. So now, at the age of 82 with a wife who has been in ICU for more than a month, my father can't even manage his affairs because he can't sign for anything. Because MTN can't get their house in order and just sort out this very straightforward issue. WARNING TO ALL: YOU WILL BE ****MED IF YOU JOIN MTN, AND YOU WILL LOSE MONEY DUE TO NO FAULT OF YOUR OWN, AND MTN WILL DO NOTHING. BEWARE AND STAY AS FAR AWAY AS POSSIBLE FOR YOUR OWN GOOD.

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