MTN - ****MERS AND COLLECTING DEBT AFTER 3 YEARS

Back in February 2022, my old MTN number was hit by *****, apparently by someone from MTN, leading to a huge bill. I spent months going back and forth with them to sort it out. After submitting an affidavit and the required documents, I finally got a message in November 2022 saying the account was closed and credited.

Jump to March 2025, and I'm suddenly getting texts and calls from MTN's debt collectors, claiming I owe over R6000 and have been handed over to them. They're asking for personal information that I'm not comfortable giving, especially after being ****med by someone posing as MTN before. I haven’t used this number since February 2022.

Now I'm being treated like a ******** over this 'outstanding debt.' There’s no effective way to talk to MTN about it. They don’t respond to 4 email sent to the legal team, don’t answer calls, or if they do, the person on the line can't help or has a bad attitude. I hope someone from MTN can reach out to me now. I refuse to be held liable for a **** from three years ago. This is why I'm not with MTN anymore—they’ve been the worst company I've dealt with.