DS
Daniel S
1 reviews | Active since Jun 2012
08 Feb 2018, 18:00
MTN Melrose Arch
I have in the past complained several times about various aspects of MTN and its service / billing. However, one part of MTN that really works is the branch at Melrose Arch. Everyone there has, over more than three years, been just amazing: helpful, friendly, efficient and downright wonderful. They are a real credit to MTN.
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MTN South Africa's replyOfficial
09 Feb 2018, 07:53Good day,
We want to thank you for the kind words you said about the MTN melrose arch. Your thoughts are important to us, but we are especially pleased when the feedback is positive. We will be sure to share it with the department that assisted you.
We try hard to provide the best possible service to our customers and their satisfaction is our reward. The more satisfied customers we have, the more our business will thrive.
We really appreciate you taking the time to let us know we're doing something right. We look forward to serving you in the future.
Kind Regards,
Mike Ramaboka
Complaints Management Team
Best regards,
MTN South Africa's reply09 Feb 2018, 07:53
Official
Good day,
We want to thank you for the kind words you said about the MTN melrose arch. Your thoughts are important to us, but we are especially pleased when the feedback is positive. We will be sure to share it with the department that assisted you.
We try hard to provide the best possible service to our customers and their satisfaction is our reward. The more satisfied customers we have, the more our business will thrive.
We really appreciate you taking the time to let us know we're doing something right. We look forward to serving you in the future.
Kind Regards,
Mike Ramaboka
Complaints Management Team
Best regards,