MTN ****med Me — Now I'm Facing Blacklisting Over Lies

I am absolutely disgusted and heartbroken by how MTN has treated me. I received a message from them saying I qualify for a contract and could get the iPhone deal I was hoping for. I app****, and they told me I first needed to take out an airtime contract for R70 to “unlock” the phone deal.

I agreed, thinking this was a step towards getting the iPhone — only to be misled further. They then asked me if I had an existing MTN number they could use. I thought it was for a new SIM card, but they ended up using my husband's number without our full understanding of what was happening.

A month passed, and instead of receiving the iPhone, I received a bill for R400. Now MTN wants to blacklist me, which could destroy my credit record — just when I’m trying to buy a house this summer. This is not just a financial blow; it's a direct threat to the wellbeing of my family. My children are at risk of being left on the street because of a situation I was ******* into.

Luckily, my phone recorded the conversation, so I have proof of how I was misled.

I’ve been sent from pillar to post with no real help or resolution. MTN, your actions are not just unprofessional — they are cruel. I am deeply disappointed, and I want the public to be aware of the ********* and deceptive practices I’ve experienced.