1 reviews | Active since May 2012
MTN ****med me.
I received ph call from MTN informing me of a status change to one of my business contacts. I made the lady aware that I was on my way to a MTN store at Tygervalley centre that moment and I would sort it out and that i was not looking to upgrade my ph number. She informed me that she was only making me aware and Not a upgrade. On getting to MTN I was told that 'Sewru_P' (CCS Outsourcing)' had both migrated and upgraded my contract. The gentleman made me aware I was now unable to do anything with my contract and they would now have to log a ticket to attempt to fix this problem.
I was not aware MTN was in such financial trouble that it now resorts to ****mer methods to retain contracts. I have been with MTN since 1997. I think they have a problem, time to move away.
Thank you very much Alice for your assistance. We'll done and a 5 star for you.
Thank you very much Alice for your assistance. We'll done and a 5 star for you.
