MTN = Massive Theft Network (I can prove it)

I get absolutely no response from MTN other than garbage.

It is impossible to talk to anyone that actually has the authority/capability to rectify accounting problems. MTN are threatening to cut my phone off again... They did last month when I had already sent proof that I was well ahead with payments and now they are threatening to do it again.

I can prove that I am R158.50 in credit for March. On Friday 02 Feb 2018 they sent me an SMS saying I was R96.62 in arrears (actually I was R58.50 in credit) and I just paid in R100, because I am sick of their incompetence and didn't want to go through the **** that I had with them last month again. This morning 06 February 2018 I receive an SMS saying that my phone will be cutoff, because I am R305 in arrears ("the system says so")... Coincidentally R305 is the amount they said that I had only paid last month when in fact I had paid R500. Clearly these accountants went to school with our dear President Zuma.

I have phoned 3 times today... (I have the recordings), first one I was cut off 7 minutes into my call... 2nd the guy said their system was down he can't transfer me or do anything... 3rd The system is down... BUT YOU CAN BE DAMN SURE THAT THE SYSTEM WILL BE UP ENOUGH TO CUT MY PHONE OFF AGAIN FOR ABSOLUTELY NO REASON!!

I am so sick of this pathetic "service" provider... Someone needs to be fired... Someone is *****ing... Or the accounting department simply has the combined IQ of a Pine Cone... I don't care which it is... either sort the problem out or cancel the contract immediately (making sure I keep the cell nr obviously) so that I can port to another service provider.

Who can be re**** upon to solve these simple issues??

Why do I always have to spend my valuable time and money trying to resolve MTN's outrageous accounting errors??

Why is my phone cut off when I have already logged a complaint that MTN is at fault and MTN staff say that my problem is being attended to??

I have recordings of all my calls to MTN... It's a circus. I will release these recordings on social media platforms if I do not receive answers and if the accounting errors remain unsolved.

Having to rate MTN on a Star Rating that only goes 1-5 stars is crazy. The rating needs to go to at least - (minus) 100 stars for MTN. By far the most *********** and frustrating business I have dealt with in my life and that is saying a lot.