EZ
Eshazear Z

1 reviews | Active since Sept 2012

18 Sept 2017, 17:48

MTN marketing cannot opt out

Cannot opt out of MTN spam marketing no matter what I try. MTN again told me to try *130*601#, but I've tried this dozens of times. They are also passing the buck to Direct Marketing Associations- but it has nothing to do with them. MTN is sending me spam directly the moment I recharge! For example: "You have qualified for 50% FREE Night Express... etc". PLEASE STOP SENDING ME MARKETING SPAM!

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Replies (1)
MTN South Africa
MTN South Africa's reply19 Sept 2017, 08:05
Official

Thank you for your post.

The customer will have to dial *130*603# to opt out of promotional messages received after recharge.

From our side there is nothing that we can do for you, we have requested now for the second time for the marketing team to contact and assist you.

Please contact the switch board on *** and request to be transferred to the Marketing team for assistance.

Kind Regards,

Alice van der Merwe

Best regards,