MTN management is NON EXISTENT

Here l am, still, after months of assurances, begging and pleading for you all to do your jobs. Kindly assist with feedback regarding my many, many emails and contact attempts requesting that you stop *****ing from my account and sort out your processes and communications.

I have long ago returned your router and l therefore consider this to be outright theft, since it’s your inept system and bad management that has let this get to this stage after months of complaints and shop visits and passing the buck all without sorting out your billing and cancellation errors!

I am your customer. I have bent over backwards to attempt to get anyone in a senior position to finally, (after months and months of Cancellation attempts and emails to and fro) put this matter to rest. Where is the management? You are all by now aware of my complaints yet not one of you gets involved to sort out YOUR PATHETIC INEFFICIENT CONDUCT. It’s beyond ridiculous as MTN seems to be run like a headless chicken with no leadership in sight.

Book in reference: *** IRMS ***