Mtn-Mall@Reds- bad service
on numerous occasions I have had just bad service at Mtn Mall@Reds. I just have to speak out. Their service stinks. they are always out of stock, recently of sim cards, advertised cell phones,etc. Its frustrating to standing waiting in the queue only to be told they are of stock. This happened to me on the last 3 visits. This time I think the sales staff was just too lazy and promptly told me there was no stock of a particular phone on offer. Later in the day another sales person called to say that she had found one unit lying at the back. ****ed me off because I had just been there earlier in the day standing in the queue.. They just don't care- its absolutely frustrating!!!!
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Replies (1)0
Replies (1)MTN South Africa's replyOfficial
15 Apr 2016, 13:46Hello paul moodley,
Thank you for bringing this matter to our attention.
Please accept our sincere apologies for any inconvenience caused. Kindly note that we have brought this matter to the attention of the store management.
Rest assured that it is not our intention to displease you and we look forward to continue improving on our service delivery to you.
Kind Regards
Itumeleng
REQ:***
Thank you for bringing this matter to our attention.
Please accept our sincere apologies for any inconvenience caused. Kindly note that we have brought this matter to the attention of the store management.
Rest assured that it is not our intention to displease you and we look forward to continue improving on our service delivery to you.
Kind Regards
Itumeleng
REQ:***
MTN South Africa's reply15 Apr 2016, 13:46
Official
Hello paul moodley,
Thank you for bringing this matter to our attention.
Please accept our sincere apologies for any inconvenience caused. Kindly note that we have brought this matter to the attention of the store management.
Rest assured that it is not our intention to displease you and we look forward to continue improving on our service delivery to you.
Kind Regards
Itumeleng
REQ:***
Thank you for bringing this matter to our attention.
Please accept our sincere apologies for any inconvenience caused. Kindly note that we have brought this matter to the attention of the store management.
Rest assured that it is not our intention to displease you and we look forward to continue improving on our service delivery to you.
Kind Regards
Itumeleng
REQ:***
