mK
mpho K
1 reviews | Active since Mar 2015
21 Oct 2015, 15:01
Mtn mall of the north
Someone did ***** on my account ant they keep debiting me and putting my name negatively as debit bounces on my bank account.no one i willing to help or assit me with this quiry.i have been trying to resolve it myself but everytime i call i get a different person and doesn know what i am talking about.their level of service is very POOR.I HATE MTN
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Replies (1)
MTN South Africa's replyOfficial
22 Oct 2015, 14:27Hello kopano12,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it has caused.
Unfortunately I could not get hold of you on your number. Kindly provide us with your ID number or the cellphone number of line that was **********ly opened in order to investigate further.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it has caused.
Unfortunately I could not get hold of you on your number. Kindly provide us with your ID number or the cellphone number of line that was **********ly opened in order to investigate further.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***
MTN South Africa's reply22 Oct 2015, 14:27
Official
Hello kopano12,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it has caused.
Unfortunately I could not get hold of you on your number. Kindly provide us with your ID number or the cellphone number of line that was **********ly opened in order to investigate further.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it has caused.
Unfortunately I could not get hold of you on your number. Kindly provide us with your ID number or the cellphone number of line that was **********ly opened in order to investigate further.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***