1 reviews | Active since May 2018
MTN making my life hell
MTN blocked my line after i had only requested that the change it from contract to Prepaid. Its week three now of endless promises and I dont have a line. I was instructed to pay a certain amount of money which a I did immediately cause I truly need that phone. I paid the money on the 6th and was promised my line would be activated immediately after receiving payment, today is the 12th and still no line. I have faced disciplinary actions at my work cause i fail to be reached on my standby days. Even the people tgat should be helping niw reject my calls.
Good day Nomakhosi,
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Please note that the said number has been sent for recycling. All MTN numbers that are deactivated are recycled for 3 months before being issued to someone. The said number belongs to a deceased person. If you are the executor of the deceased estate, you need to contact our legal department.
Kind regards,
Ishie.
Complaints Management Team.
Best regards,
Good day Nomakhosi,
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Please note that the said number has been sent for recycling. All MTN numbers that are deactivated are recycled for 3 months before being issued to someone. The said number belongs to a deceased person. If you are the executor of the deceased estate, you need to contact our legal department.
Kind regards,
Ishie.
Complaints Management Team.
Best regards,
Good day Nomakhosi,
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Please note that the said number has been sent for recycling. All MTN numbers that are deactivated are recycled for 3 months before being issued to someone. The said number belongs to a deceased person. If you are the executor of the deceased estate, you need to contact our legal department.
Kind regards,
Ishie.
Complaints Management Team.
Best regards,
Good day Nomakhosi,
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Please note that the said number has been sent for recycling. All MTN numbers that are deactivated are recycled for 3 months before being issued to someone. The said number belongs to a deceased person. If you are the executor of the deceased estate, you need to contact our legal department.
Kind regards,
Ishie.
Complaints Management Team.
Best regards,