1 reviews | Active since Jul 2013
Mtn making is absolutely the worst network ever
<p>My services where recently suspended and I can not make any external communication. When I called the costumer care to find out what happened they told me my account was handed over to the legal department, when you request for the legal department's number they refuse to give it to you telling you they have to send an email on your behalf. I then asked they send an email on my behalf but I still searched for their contacts details. The number on the net goes answered and the email address took forever to be rep****. </p> <p>When the legal department eventually eventually answered they had the nerve to tell me the balance on the account is R 17,545.43. I then rep**** to tell them that they had incorrectly billed and to date nobody has bothered to come to me. When you go into the branch they tell you the don't have access.</p> <p>I hate mtn and really believe they are unprofessional and are cheats after the amount they want to rob me with. I will never advice or suggest anyone use them as they can't even assist and be true.</p> <p>This has really caused an inconvenience but do you think and consider their customer. Customer service at all levels is noneeded exist.</p>
Dear Karimma,
Kindly see the previous response to your enquiry.
Thank you
Kind regards
MTNSA
Dear Karimma,
Kindly see the previous response to your enquiry.
Thank you
Kind regards
MTNSA
