1 reviews | Active since Nov 2009
MTN makes promises they cant keep
I upgraded on 1 Aug to the really expensive S8 with the promise of receiving a 256gig memory card.
Sent three mails at least with no response even went to the Bay West branch last week, no response.
#cheated
Dear Valued Customer,
We acknowledge the receipt of your complaint and apologise for any inconvenience experienced.
We value your input and also appreciate the time you took to raise your concerns with us because it is only through constructive feedback that we can identify and improve in areas that need our urgent attention.
Please be advised that this has been escalated to Bay west mall Regional Management to take corrective measures in accordance with our Service level agreements, and you will be advised of the outcome.
Warm regards,
Mike Ramaboka
Complaints Management Team
Dear Valued Customer,
We acknowledge the receipt of your complaint and apologise for any inconvenience experienced.
We value your input and also appreciate the time you took to raise your concerns with us because it is only through constructive feedback that we can identify and improve in areas that need our urgent attention.
Please be advised that this has been escalated to Bay west mall Regional Management to take corrective measures in accordance with our Service level agreements, and you will be advised of the outcome.
Warm regards,
Mike Ramaboka
Complaints Management Team