MTN makes me hate the color YELLOW....

<p>I have had bad service from MTN..even when I requested to get a recording from them they ignore my emails..</p> <p>Calling them is just as useless as they will always tell you it has been escalated and someone will call you. I 've been waiting.</p> <p> I had a contract with MTN which expired 2014 Aug. I then phoned them just after they debited the last amount, notifying them to remove the debit order. The lady who advised that the calls ae recorded confirmed and told me it will be removed.</p> <p>The following month they debited gain...I then reversed it with the bank.</p> <p> </p> <p>After 4 months i receive a call that I was listed by MTN owing them R2430.00.</p> <p>I was refered to MTN, i spoke to them and was told it will be rectified...as I continued getting emails and calls form the attornies. </p> <p>I then spoke to Palesa Paulina Legodi who then told me Im liable to pay for Aug 2014. I then requested her to recall the recording of the lady I spoke to who told me that my account was settled. Also communicated to Thando Mgobhozi , then Gugulethu Nhlapo, Elizabeth Fredericks, Khanyisile Mkhize, Lethu Duba, Refiloe Mue, Nonkululeko Makahathini </p> <p>They then refered my complaint to their legal dept Nonhlanhla Zwane, then Ntsudzuluseni Mutheiwane finally rep**** and told me</p> <p>"Thank you for your email.</p> <p>Kindly note that we apologize for any inconvinience occurred, note that the termiantion date of your account was 2015-09-12 and you were still liable for the last invoice for 2015-09-20 and the arrears amount on the account was R 751.00 and you reversed our debit and for any reversal of the debits with the valid amount you are liable to pay you will have to pay for them and the charges are charged at R 11.40. Note that the closing balance on the account is R 785.20.</p> <p>Kind regards,<br /> Ntsudzuluseni Mutheiwane<br /> Legal Department<br /> MTN SA"</p> <p>I then decided to pay the above amount..and sent them prove. </p> <p>It did not help...Im still getting emails and calls from the Shapiro Shaik Defries & Associates. </p> <p> </p> <p>Please remove me from your records and I'll make sure not to set foot in your stores ever. </p> <p>Please see all the attacched e-mails..</p>