MTN makes death even more traumatic.

My late father had an MTN account for years and died in March 2025. It seems MTN makes it hard to close an account of a deceased person. First I went to the local branch and they couldn't help me. Gave me an email address to report death to. I subsequently did all that submitted the death certificate etc and received automated response of receipt. And then the debt collector calls started. He had not renewed a contract in years or upgraded his phone so was merely being debited off his account every month for a bit of airtime and data. They continued to debit his account until and after his account was frozen as happens in an estate and are now claiming thousands of rand . Absolutely disgusting customer service.