RP
Robin P

1 reviews | Active since Feb 2020

07 Feb 2020, 15:14

MTN - MAJOR RIP-OFF

MTN has their specials.- double your data or voice minutes. whey you buy the product then you are told that the minutes are only for MTN to MTN or the data is only for Facebook or Whattsapp. this is a total rip-off. We are not told prior to purchase that there are limitations or exactly what you are getting for your money. they advertised products just show "pay so much to get so much of airtime or data". they dont say that there are restrictions. they are just conning people. this is disgusting and a total rip-off. im sure there a lot of other people have experienced these frustrations. And these sim cards are given free on the streets; already rica'd. this is in Harrismith, targetting the township people. MTN - be ashamed of your deceipt.

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Replies (1)
MTN South Africa
MTN South Africa's reply10 Feb 2020, 07:14
Official
Good day Robin P,
 Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused. Please take note that prior to purchasing a bundle, please take note to read the terms and conditions of the bundle.
 Kind regards, 

Ishie. 

Complaints Management Team. 

Best regards,