MTN LYING IN THEIR SPECIAL DEALS...Waiting since 25th Nov for a contract (and i am a customer for >15yrs)

<p>MTN Recently Advertised the 50Gb and 10,000 mtn to mtn minutes. First advertised on black friday and then again on Friday 13th January.</p> <p>I app**** at the Morningside store on 25 Nov - to date the application has not been finalised. Have received many sms notifications of the application being received and approved. But nothing done. Requested the intervention of the manager (Dushen)</p> <p>Made numerous visits to the store to be told they have a backlog and it is being sorted out</p> <p>Visited the store again (i think it was my 5th visit) on the 13th Jan - they had advertised another offer. Requested update on the Nov application to be told "that offer is finished". Again requested intervention of the manager (Dushen) to be told that they will give me the offer based on Nov deal, with the terms of the deal dated 13th Jan. Application made again...all documents and details completed. Forms re-done and completed</p> <p>To date NOTHING done. Called the store ten days ago only to be told there was an error in the processing. Received two SMS advising that form was processed (not sure why forms are processed so many times). Visited the store again on 27th Jan and spoke to another manager, Gavin, who asured me he will escalate the process. Same old story since 25 November. I am an MTN customer for over 15 years and this is the way we are treated....i wonder how new customers are being treated.</p> <p> </p> <p>Think of moving to Vodacom</p>