AG
Almore G
1 reviews | Active since Jan 2020
14 Jan 2020, 18:22
Mtn Lydenburg
Mtn Lydenburg, the worst service I’ve EVER received.. Did an upgrade about 2 weeks ago, said that the do not have stock, so we phoned Nelspruit branch ourselves. Long story short, they had 1 of the items that I needed to upgrade and said it will be sent via the Branch Manager on Friday.. STILL WAITING..
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MTN South Africa's replyOfficial
14 Feb 2020, 07:49Good day Almore G,
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused. Kindly note that your complaint has been escalated through to branch management for urgent assistance.
Kind regards,
Ishie.
Complaints Management Team.
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused. Kindly note that your complaint has been escalated through to branch management for urgent assistance.
Kind regards,
Ishie.
Complaints Management Team.
Best regards,
MTN South Africa's reply14 Feb 2020, 07:49
Official
Good day Almore G,
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused. Kindly note that your complaint has been escalated through to branch management for urgent assistance.
Kind regards,
Ishie.
Complaints Management Team.
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused. Kindly note that your complaint has been escalated through to branch management for urgent assistance.
Kind regards,
Ishie.
Complaints Management Team.
Best regards,