1 reviews | Active since May 2021
MTN LTE WiFi home network. Bad service
MTN call centres are the worst. From the customer care to the sales and the network coverage the level of inconsistency in what they say is so frustrating. The following is all my reference numbers for calls I’ve made to try and resolve my issue of hard suspension: Ref *** Ref *** Ref *** Ref *** Ref *** Ref *** Ref *** Ref *** Ref *** Ref *** Ref *** This has been the whole month I just an sms informing me that it is resolved. I want out of this contract. We need star-link in SA not this nonsense!
They’ve put a hard suspension on my line. Customer care says it is resolved, network coverage say it’s still there. Again customer care refer me to back office where they say they’ve reopened the ticket and escalated it. Yoh guys! This is every week!
