MTN LTE give it a miss

More than a year we have been paying for an LTE service from MTN that was more down than up. MTN Bussines support and MTN Coverage was unable to resolve the issue not that they made any effort to resolve the issue. Today we got SIM from another service provider and replaced the MTN SIM in our router and instantly we had working, functioning LTE without a hassle. MTN you lost a bussiness customer as you don't care.