KJ
Kelan J
1 reviews | Active since May 2016
28 Jul 2020, 11:47
MTN LTE
I've had quite a bad experience with MTN LTE.. In a period of 2 weeks they managed to switch off our line every single day for the same problem that we kept fixing. They kept telling us that we have moved locations when the router was in 1 spot for 2 weeks. Made us loose out on so much money as we work from home and on the internet. We had to buy 4 gigs of data a day. It was getting too out of hand.
Helpful (0)
Replies (1)0
Replies (1)
MTN South Africa's replyOfficial
29 Jul 2020, 08:10Good day Kelan J,
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused. Kindly contact MTN Coverage on *** for assistance.
Kind regards,
Ishie.
Complaints Management Team.
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused. Kindly contact MTN Coverage on *** for assistance.
Kind regards,
Ishie.
Complaints Management Team.
Best regards,
MTN South Africa's reply29 Jul 2020, 08:10
Official
Good day Kelan J,
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused. Kindly contact MTN Coverage on *** for assistance.
Kind regards,
Ishie.
Complaints Management Team.
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused. Kindly contact MTN Coverage on *** for assistance.
Kind regards,
Ishie.
Complaints Management Team.
Best regards,