MTN LTE

Used MTN home LTE on a month to month package for 2 months until I got fibre installed, mind you I got my fibre also through MTN Fibre month to month which has been down for the past two days. They debited me way in advance for the following month. Upon cancellation of the LTE I was told that I should take the device in immediately and when at the store, the agent said that I will be refunded for the month of December which was already debited 15 November. To date I have not received my refund and MTN conveniently keeps quiet about it yet if the tables were turned, they would be hounding us for payment and black listing us. These are corporate ******* that just get away with doing as they wish. Be mindful of this when you are considering using this service.