EN
Enoch N
1 reviews | Active since Oct 2015
02 Oct 2015, 15:37
MTN loves taking their customers for a ride
I handed in my Sony Xperia at Maponya Mall after the software seemed to have a problem. It had running lines (like a TV with bad reception) and the fault description on the slip handed in says \display has lines on it".<br> This was then sent to"
Helpful (0)
Replies (1)0
Replies (1)
MTN South Africa's replyOfficial
05 Oct 2015, 11:55Hello Enoch1968,
Thank you for your post.
I'm terribly sorry for the inconvenience that you experienced as a result of the handset not being functional.
I checked with HVRC and they confirm that the LCD was damaged that is why it had running lines.
Rest assured, it is not our intention to displease you.
Regards
Thabelo
REQ:***
Thank you for your post.
I'm terribly sorry for the inconvenience that you experienced as a result of the handset not being functional.
I checked with HVRC and they confirm that the LCD was damaged that is why it had running lines.
Rest assured, it is not our intention to displease you.
Regards
Thabelo
REQ:***
MTN South Africa's reply05 Oct 2015, 11:55
Official
Hello Enoch1968,
Thank you for your post.
I'm terribly sorry for the inconvenience that you experienced as a result of the handset not being functional.
I checked with HVRC and they confirm that the LCD was damaged that is why it had running lines.
Rest assured, it is not our intention to displease you.
Regards
Thabelo
REQ:***
Thank you for your post.
I'm terribly sorry for the inconvenience that you experienced as a result of the handset not being functional.
I checked with HVRC and they confirm that the LCD was damaged that is why it had running lines.
Rest assured, it is not our intention to displease you.
Regards
Thabelo
REQ:***