Mtn lousy service,

Was informed via text message by mtn that I am eligible to upgrade my contract on the 01/06/2019 went in to my nearest branch(Keywest Mtn) and was told that this is in fact the date that I would be able to upgrade. Went into the branch today to upgrade and was told by one of the representatives that my upgrade date is in fact the 01/07/2019 which cost me almost a hour of my valuable time waiting to be helped only to find out that I had wasted my time. After numerous attempts I finally got hold of someone at the call centre and was given a bullsh#t story about how the actual date for upgrade is in fact two months later then I was informed and would only be able to happen on 01/08/2019!!! I am not pleased with the service I have received as a paying client for almost 20 years now how the f@ck do you send me a sms with a date that gets confirmed by one of your guys and then change the date twice in one day??? At the end of the day this means that the package I was looking to upgrade to today will not be available when you finally decide to give me a concrete date for me to upgrade