MTN - Lousy Service

For the last 2 years I have had an on-going battle with MTN regarding the speed and quality of my data & telephone service. The problem is not one of a poor signal quality as MTN have already installed a yagi antenna and a signal booster, but rather a case of too little capacity on their network in this area. After struggling sometimes for days to get any response from their call centre you are told to phone the coverage department. Many attempts later they agree to send Thabo to my house to check. He arrives here, agrees that the signal is good and that there is some other problem. He promises faithfully to put in a request to have the problem looked at and to come back to me. That is the last time you see or hear from Thabo until the next time you go through the same procedure all over again. This has now happened three times with no improvement. Apart from data, telephone calls are interrupted or a \No Service"message appears on the phone. Both my wife and I are trying to run businesses but with this type of service it is proving nearly impossible. I am thinking of reneging on my contract and letting MTN sue me. Maybe then I will get some response. (Wishful thinking!!!)"""