RG
Randal G
1 reviews | Active since Nov 2019
30 Jan 2020, 15:39
Mtn lost the plot
Pay for a service but not receiving data it's gone about 3 months now still no change & now MTN sends me an SMS Y'ello! Please note that from 2 March 2020, the expiry time on the Night Express data on your MTN Contract will change from 00:01 - 05:59am to 00:01 - 04:59am. Visit https://bit.ly/36z***a for T&Cs.Why will they do this .Very unsatisfied customer .
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Replies (1)RG
Randal G's updateReviewer Update
05 Feb 2020, 06:02Hi Mtn ,
Why the change of 59 mins earlier ?
Is it because you realise that most customers like me do their downloads at 5 am and now you can see this IT change because you know that basically most people will not wake up at 4am to download stuff .
Mtn was always my first choice not only because of price but because the quality of service was excellent....sorry but MTN will definitely loose two contract customers next year .
Why the change of 59 mins earlier ?
Is it because you realise that most customers like me do their downloads at 5 am and now you can see this IT change because you know that basically most people will not wake up at 4am to download stuff .
Mtn was always my first choice not only because of price but because the quality of service was excellent....sorry but MTN will definitely loose two contract customers next year .
RG
Randal G's update05 Feb 2020, 06:02
Reviewer Update
Hi Mtn ,
Why the change of 59 mins earlier ?
Is it because you realise that most customers like me do their downloads at 5 am and now you can see this IT change because you know that basically most people will not wake up at 4am to download stuff .
Mtn was always my first choice not only because of price but because the quality of service was excellent....sorry but MTN will definitely loose two contract customers next year .
Why the change of 59 mins earlier ?
Is it because you realise that most customers like me do their downloads at 5 am and now you can see this IT change because you know that basically most people will not wake up at 4am to download stuff .
Mtn was always my first choice not only because of price but because the quality of service was excellent....sorry but MTN will definitely loose two contract customers next year .