MTN LOST A POTENTIAL CUSTOMER

I required a sim card for data. I had a bank statement and my ID book for RICA purposes.<br> Store assistant refused to take bank statement as proof of address and said I must bring a utility bill. I do not get any utility bills, so he said go to the municipality and they will write a letter. What proof would the municipality have of proof of address if I do not have a utility bill. Store assistant refused to call head office on store phone and eventually I got hold of MTN on 808 and they transferred me from pillar to post. They said the auditors said they cannot accept bank statement as proof of address but would accept a letter stating that was my address. ***** in big letters here. Nice thing is I got the data from CELLC. MTN lost a potential customer. The store assistant was rude and very unhelpful.