AL
ADEL L
1 reviews | Active since May 2015
27 May 2015, 11:12
MTN LOSS OF INCOME FOR CONSUMER
Apart from Having to contact MTN insurance every day for about 5-6 weeks, to sort out my Claim. I now cannot make calls, this happen from early morning to about 5. I have again phoned Numerous times, and No one in MTN can fix it. Maybe it is the the refurbish phone the insurance gave me. Or the Lack of MTNs client service. Hope for your sake I dont have a emergency, and really have to make a call. I start to understand why so many MTN clients take up Cell C's new deal. I have been loosing income for 5-6 weeks, as this in my main Business Tool.
Helpful (0)
Replies (1)0
Replies (1)MTN South Africa's replyOfficial
01 Jun 2015, 11:49Hello Adel1982,
Thank you for your post.
We value your input and also appreciate the time you took to raise your concerns with us because it is only through constructive feedback that we can identify and improve in areas that need our urgent attention
According to our records your line has been reactivated.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Bronwyn
REQ:***
Thank you for your post.
We value your input and also appreciate the time you took to raise your concerns with us because it is only through constructive feedback that we can identify and improve in areas that need our urgent attention
According to our records your line has been reactivated.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Bronwyn
REQ:***
MTN South Africa's reply01 Jun 2015, 11:49
Official
Hello Adel1982,
Thank you for your post.
We value your input and also appreciate the time you took to raise your concerns with us because it is only through constructive feedback that we can identify and improve in areas that need our urgent attention
According to our records your line has been reactivated.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Bronwyn
REQ:***
Thank you for your post.
We value your input and also appreciate the time you took to raise your concerns with us because it is only through constructive feedback that we can identify and improve in areas that need our urgent attention
According to our records your line has been reactivated.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Bronwyn
REQ:***
