GM
Garry M
1 reviews | Active since Nov 2016
06 Nov 2016, 10:14
MTN losing the plot
<p>I have been subcribed to MTNGamer + Service, according to SMS's that I have received. On calling their customer service number they advised me to cancel using *136#. This I tried with no sucess. Calling them again, I was told to SMS "Stop". Again Failure.</p> <p>I then asked for an email address for sombody who could help with this dilemma. They gave me a **** email address.</p> <p>MTN, find a solution to this problem.</p>
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MTN South Africa's replyOfficial
09 Nov 2016, 23:43Thank you for your post
We sincerely apologize for any inconvenience you may have experienced with our service.
We have sent the request to unsubscribe your mobile number from Android Gamer+ Daily; you will get an SMS notification once the service has been cancelled.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards
Siphumezo
REQ:***
Best regards,
MTN South Africa's reply09 Nov 2016, 23:43
Official
Thank you for your post
We sincerely apologize for any inconvenience you may have experienced with our service.
We have sent the request to unsubscribe your mobile number from Android Gamer+ Daily; you will get an SMS notification once the service has been cancelled.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards
Siphumezo
REQ:***
Best regards,