1 reviews | Active since Oct 2015
Mtn LISTED ON EXPERIAN
I had a contract with MTN which was suppose to expire round about May this year.<br> I paid up my account and got confirmation from the consultant the contract will<br> be cancelled. To my surprise they kept on billing me but with no service that is<br> (without receiving any minutes or data). I made contact with them they said they<br> would look into it with no results. I tried calling but you never get through. I've also<br> emailed their customer service department with no results. I still have the email as<br> proof.<br> Today I receive a call from my banker stating that there is an amount of R221.00<br> listed against my name on Experian for Mtn. Needless to say that I run my own<br> business and that being blacklisted would have huge implications on my ability<br> to make an income.<br> Just today I tried two numbers (011) 329 - 8676 and (011) 912 - 3000 which was <br> given to me by their consultants to no avail.<br> I really need this to sorted out ASAP.
Thank you for your post
Please accept our apologies for the inconvenience experienced.
We have referred the matter to our legal department, they will revert to you with feedback.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
Kind Regards
Siphumezo
REQ:***
Best regards,
Thank you for your post
Please accept our apologies for the inconvenience experienced.
We have referred the matter to our legal department, they will revert to you with feedback.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
Kind Regards
Siphumezo
REQ:***
Best regards,
