MR
Mosibudi R
1 reviews | Active since Mar 2015
09 Oct 2015, 11:39
MTN LISTED MY ACCOUNT TWICE
This is my second attempt to ask MTN to remove my profile from SSDA. <br> <br> I was listed with my Mtn account at two debt collecting companies. I have been paying this account at MBD INC since March this year an amount of R300. Recently I receive sms's from SSDA that my Mtn account has been handed over for an amount of R 5774.33. This is reflecting on my ITC negatively, I really don't understand why I am listed twice for one account by MTN. I need this matter rectified as soon as possible. I am very upset and disappointed with the level of service at MTN. My account at MBD INC is almost paid up. So I need MTN to remove my profile from SSDA
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Replies (1)MTN South Africa's replyOfficial
11 Oct 2015, 15:49Hello Mrabekane,
Thank you for your post
We are terribly sorry for the inconveniences that you have experienced as a result of this. We completely understand the frustration it causes.
Please be advised that your query has been referred to our legal department for resolution.
We sincerely hope that we are able to restore your faith in us.
Kind Regards,
Siphumezo
Ref#: ***
Thank you for your post
We are terribly sorry for the inconveniences that you have experienced as a result of this. We completely understand the frustration it causes.
Please be advised that your query has been referred to our legal department for resolution.
We sincerely hope that we are able to restore your faith in us.
Kind Regards,
Siphumezo
Ref#: ***
MTN South Africa's reply11 Oct 2015, 15:49
Official
Hello Mrabekane,
Thank you for your post
We are terribly sorry for the inconveniences that you have experienced as a result of this. We completely understand the frustration it causes.
Please be advised that your query has been referred to our legal department for resolution.
We sincerely hope that we are able to restore your faith in us.
Kind Regards,
Siphumezo
Ref#: ***
Thank you for your post
We are terribly sorry for the inconveniences that you have experienced as a result of this. We completely understand the frustration it causes.
Please be advised that your query has been referred to our legal department for resolution.
We sincerely hope that we are able to restore your faith in us.
Kind Regards,
Siphumezo
Ref#: ***
