jM
justin M

1 reviews | Active since Apr 2015

23 Apr 2015, 08:02

mtn listed me on itc

Hi i would like to know why mtn listed me on itc by compu scan now i struggle to get of itc and i want to do stuff at the bank but now they refuse me because mtn listed men on itc i cant get myself of i have nothing in arears by any one.

0
Replies (1)
MTN South Africa
MTN South Africa's reply06 May 2015, 12:04
Official
Hello justinmarile,

Thank you for your post.

Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.

We value your input and also appreciate the time you took to raise your concerns with us because it is only through constructive feedback that we can identify and improve in areas that need our urgent attention.

The matter has been escalated to the relevant department for urgent attention and to contact you directly with feedback.

Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.

Regards,
Ayanda
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