MTN lies to customers

MTN has terrible service, they have **** countless times and they keep *****ing my money. I took out a contract (much to my dismay) in May, hoping that their service has improved as per their advertising, NOT AT ALL, if anything their service has worsened over the years. They cannot even produce a correct statement let alone debit the correct amount. MTN has been over charging me for months and they refuse to refund me. I have logged calls more than 6 times in the last six months and all they do is say "your call has been resolved, you will get your refund" and when you call back to find out where your refund is and when they will correct their statement and stop overcharging you all they say is "I am sorry mam, we have to re-log the call" how useless can you be???what bull is this!! when you do not pay them they cut your line yet they refuse to pay money owed to you! is that how they conduct business now? I would not advise anyone to take out a contract with MTN because they are a bunch of liers, in fact I encourage my friends and family not to renew their contracts because of their bad service, they run promotions just to overcharge customers and take money from them, when it is time to pay back the money, MTN gives you the run around and they keep overcharging you. WHERE IS MY MONEY YOU OWE ME MTN??? ARE YOU GOING TO KEEP ASKING ME TO LOG CALLS BECAUSE ITS CONVENIENT FOR YOU TO TAKE MONEY FROM PEOPLE THAT DOES NOT BELONG TO YOU???? I REGRET EVER TAKING A CONTRACT WITH THIS NETWORK, I WOULD HAVE RATHER WENT TO ANOTHER NETWORK AND I WOULD STILL HAVE BEEN PAYING LESS AS COMPARED TO THE AMOUNT YOU TAKE FROM ME EVERY MONTH!!! 1