1 reviews | Active since Jun 2013
MTN LIES RUN AROUND
I'm horrified by the pathetic service MTN has provided. I requested for an itemised billing to be emailed to me in April this year and up to date I still have not received it. I have been charged the full amount for this and I am still waiting. I have made numerous number of calls to MTN and have been told so many different stories. Supposedly it was sent, then it was sent to a different email, then it wasn't attached and today the consultant could not find anything. I am tired of all the excuses. My husband even called and was told it was on the system but why have I not received it. Now my husband thinks I am lying and has caused major issues in my life. MTN has actually messed my life up by doin this.
We would like to apologize for any inconvenience caused to you, and furthermore assure you that your continued patronage is valued. We are continuously striving to improve our service and therefore your input is valued.
Please confirm if the requested itemised billing has been received? If not, please complete the security check below and send it back to us in a direct message for prompt assistance:
· MTN Pin:
· Id number
· Address:
· Work Telephone Number:
· Bank Name:
Should you have any other queries or require further assistance, please do not hesitate to contact us.
Thanks,
Caylin Julius
MTN SA Complaints Management Team
Best regards,
We would like to apologize for any inconvenience caused to you, and furthermore assure you that your continued patronage is valued. We are continuously striving to improve our service and therefore your input is valued.
Please confirm if the requested itemised billing has been received? If not, please complete the security check below and send it back to us in a direct message for prompt assistance:
· MTN Pin:
· Id number
· Address:
· Work Telephone Number:
· Bank Name:
Should you have any other queries or require further assistance, please do not hesitate to contact us.
Thanks,
Caylin Julius
MTN SA Complaints Management Team
Best regards,
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56 Marigold road asherville
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Absa
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56 Marigold road asherville
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Absa