WE
Wesley E

1 reviews | Active since Mar 2016

24 Aug 2018, 20:21

Mtn lies now

Still no feedback from my previous reviews about mtn Tygervalley and Parow store Mike Ramaboka said I will be contacted by end of business almost a week ago I still haven't heard anything so it was a blatant lie from he's part. I wont be stopping my reviews until I get some feedback Mr Ramaboka I might just change my platforms because you don't seem to care about hellopeter reviews either.

0
Replies (3)
MTN South Africa
MTN South Africa's reply27 Aug 2018, 22:21
Official

Thank you for your post.

Kindly receive my sincere apologies for the inconvenience caused,i was out of office.

Will make contact with you and assist accordingly.

regards

Mike Ramaboka

Complaints Management Team

Best regards,

MTN South Africa
MTN South Africa's reply27 Aug 2018, 22:32
Official

Thank you for your post.

Kindly note that the Swap has been processed for correct cell#***.

This was the feedback we received from the stores:

" Initial sim swap failed, client went to Tygervalley store and the swap was performed on a different number on the clients account."

Our apology for this sim swap taken so long to be completed.on the correct cell number, I have asked Mike to give you a call for feedback.

Kind Regards,

Alice van der Merwe

Complaints Analyst

Best regards,

WE
Wesley E's update28 Aug 2018, 08:59
Reviewer Update
K...