PT
Priya T

1 reviews | Active since Jan 2012

11 Jan 2016, 17:00

MTN **** to me

Dear Alice van der Merwe: Hellopeter ***. Have you checked up any of those ref nos on my previous report? I would think not and neither has the salesperson Joshua Wernberg had the decency to contact me or confirm with you. The contract drawn up had no reference to the 2GIG. I have proof via the sms's I received from MTN when I was getting credited with the 2 GIG databundles

0
Replies (1)
MTN South Africa
MTN South Africa's reply14 Jan 2016, 07:51
Official
Hello pdtulshi,

Thank you for your post. We sincerely apologise for any inconvenience caused as a result of this.

As per reference number SMC/*** feedback, you did recieve 1GB + 300MB data on the 27th Dec 2015. The data was used for internet connection. I have requested for the data record to be email to you that shows all that data usage reference number REQ:***.

Kind Regards
Nompumelelo
REQ:***

Best regards,