1 reviews | Active since Jan 2016

13 Apr 2016, 09:46

MTN. Lets see if I can reach them this way

I have now made more calls than what I care to count to every number available to speak to MTN Corporate.<br> Its one of two things. I either get passed from pillar to post till I get cutoff or I hold for up to 10 minutes without my call being answered. Also tried the form on their web site just to receive an error message when submitting the form.<br> It is now very clear why MTN is the worst company in South Africa when it comes to customer service.

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Replies (1)
MTN South Africa
MTN South Africa's reply13 Apr 2016, 21:06
Official
Hello Allantree,

Thank you for your post

Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.

Kindly note that we have requested that you must be contacted for further assistance.

Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.

Kind Regards
Siphumezo
REQ:***