MTN LEGAL TO OPEN MY LINE - PAID A MONTH AGO YET NO SERVICE !!!!

Good day, My account has been handed to VVM - which i have now paid in full until end of my contract (Nov.19). I've contacted MTN on the customer care 135 numerous times to indicate full contact payment and also sent them the VVM paid up letter yet numerous times i've been given numerous reference numbers and was said to wait 48 hours to 5 days numerously within a period of 1 month. Its really frustrating as im without a contactable phone. Within a period of a month i am still waiting on MTN legal to open my line. MTN call centre is not directing me to legal department.

Please Help!!!!