DvdM
Dewald van der Merwe
1 reviews | Active since Jun 2019
27 Jul 2020, 13:17
MTN Legal pathetic
Have been trying to get MTN legal to contact me regarding my debit order that was stopped from their side, still shows active debit order at my bank.
Have been trying to get a hold of them since May it has now been 2 months and not even a mail stating my query has been received.
Tried calling their offices but keep getting hung up on or call cut short.
No being charged extra fees for something they messed up worst customer service and service provider ever will never do business or personal contacts with them again.
Helpful (0)
Replies (1)0
Replies (1)DvdM
Dewald van der Merwe's updateReviewer Update
28 Jul 2020, 21:38I have been emailing the accounts email since May i have not requested it to be stopped once i reversed a amount of over R800 one month as tbat is not what my monthly subscription is.
And it is not possible that their were not enough funds as i personally moved all my debit orders to go off on the same day and my pay is much more than ehat my debit orders are.
I find it highly unprofessional that nobody has made contact with me either via email, sms or telephone call. And this after me and my family have been with MTN for years now.
Please can someone make contavt as is would like to reinstate a debit order to get the account paid as i wouldike to cancel and close to move to a different service provider.
Thank you
***
And it is not possible that their were not enough funds as i personally moved all my debit orders to go off on the same day and my pay is much more than ehat my debit orders are.
I find it highly unprofessional that nobody has made contact with me either via email, sms or telephone call. And this after me and my family have been with MTN for years now.
Please can someone make contavt as is would like to reinstate a debit order to get the account paid as i wouldike to cancel and close to move to a different service provider.
Thank you
***
DvdM
Dewald van der Merwe's update28 Jul 2020, 21:38
Reviewer Update
I have been emailing the accounts email since May i have not requested it to be stopped once i reversed a amount of over R800 one month as tbat is not what my monthly subscription is.
And it is not possible that their were not enough funds as i personally moved all my debit orders to go off on the same day and my pay is much more than ehat my debit orders are.
I find it highly unprofessional that nobody has made contact with me either via email, sms or telephone call. And this after me and my family have been with MTN for years now.
Please can someone make contavt as is would like to reinstate a debit order to get the account paid as i wouldike to cancel and close to move to a different service provider.
Thank you
***
And it is not possible that their were not enough funds as i personally moved all my debit orders to go off on the same day and my pay is much more than ehat my debit orders are.
I find it highly unprofessional that nobody has made contact with me either via email, sms or telephone call. And this after me and my family have been with MTN for years now.
Please can someone make contavt as is would like to reinstate a debit order to get the account paid as i wouldike to cancel and close to move to a different service provider.
Thank you
***