1 reviews | Active since Sept 2016
MTN LEGAL NOT UPDATING THEIR RECORDS
<p>Hi MTN Legal,</p> <p> </p> <p>Can I ask that I get this matter of my account being in arreas of R 2853.39 be sorted with SSDA/</p> <p> </p> <p>My account is very much up to date,and now SSD and Associates is harrasing me saying I am owing amounts which were paid in April already.</p> <p> </p> <p>This is draining and really unnecessary, as per my MTN records(please check) I am 7months away from finishing this phone contract and my payments are in order.</p> <p> </p> <p>I really cannot be harassed like this on a daily basis.</p> <p> </p> <p>Please also clear my name from the credit bureau.</p> <p> </p> <p>Kind regards,<br /> Prudence Maleka</p> <p> </p>
Good day Prudy Ipeleng Maleka,
Thank you for your post.
Please accept our apologies for the inconvenience experienced. We completely understand the frustration it has caused.
Kindly be advised that the matter has been escalated to the Legal department's supervisory team for urgent attention and to revert back to you with feedback.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you and to restore your faith in us.
Regards,
Ayanda
REQ:***
Good day Prudy Ipeleng Maleka,
Thank you for your post.
Please accept our apologies for the inconvenience experienced. We completely understand the frustration it has caused.
Kindly be advised that the matter has been escalated to the Legal department's supervisory team for urgent attention and to revert back to you with feedback.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you and to restore your faith in us.
Regards,
Ayanda
REQ:***
