1 reviews | Active since Sept 2015
MTN Legal - Incompetence
<p>Still on my issue with line being suspended after debt was settled in full back in May. Spoke to 3 new consultants after last post ad still no response from MTN legal who is supposedly meant to reactivate my line. </p> <p>I cant understand how idiotic and *********** MTN legal are that they cant read an attachment which states that the amount is settled ie the paid up letter from VVM that thet keep requesting. </p> <p>To date not one ass from that department has contacted me, are s****s that low that an attachment cant be read and phone call to me be made?????????????????????????????????????????????????????????????????????</p>
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kindly note that the matter has been referred to the management team the legal division for urgent attention. They will investigate and revert to you with feedback and a way forward.
Thank you for bringing this matter to our attention and would like to assure you that we are actively working to improve our service levels.
Regards
Nompumelelo
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kindly note that the matter has been referred to the management team the legal division for urgent attention. They will investigate and revert to you with feedback and a way forward.
Thank you for bringing this matter to our attention and would like to assure you that we are actively working to improve our service levels.
Regards
Nompumelelo
REQ:***