1 reviews | Active since May 2016
MTN legal division, worse service ever
<p>Iv been struggling to communicate with MTN head office in order enquire about my outstanding amount on my account. An amount of R1000 was paid in March 2016. Three MTN branches have failed to assist. Legal division are saying they don't have my record on there system. I'm pleading... Just want to settle my account it's been 3 months. My account ***, current contact *** </p>
Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
We will engage with the relevant department dealing with these matters to investigate and resolve your problem accordingly.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
warm regards
mike
REQ:***
Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
We will engage with the relevant department dealing with these matters to investigate and resolve your problem accordingly.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
warm regards
mike
REQ:***