JT
John T

1 reviews | Active since Jun 2015

05 Aug 2015, 18:39

MTN legal department sucks

My MTN account has been handed over to legal department because it was in arrears. I've being trying to get hold of MTN Legal department. Call center says i need to contact legal department which can be contacted via email only. They been giving different email addresses every time i call [Email Removed] [Email Removed] [Email Removed] [Email Removed] some call center agents gave me incorrect contact number, some they said they are transfering my call to them. All this never worked Ive been calling them every minutes everyday for the whole month. Since today nothing is happening....they really suck

0
Replies (1)
MTN South Africa
MTN South Africa's reply06 Aug 2015, 09:35
Official
Hello johnte,

Apologies for the delayed response and inconvenience caused, kindly contact our customer services so that you can be transferred to legal in order to make the necessary arrangements to change the status or you an send them an email #Legal Action Department .

Regards,
Makhanani
MTN Service Provider
REQ:***