JT
John T
1 reviews | Active since Jun 2015
09 Sept 2015, 13:45
MTN legal department sucks
I've been trying to get hold of mtn legal department, ive been calling call center and they keep me waiting for ever then they drops, they also give me a number that does work, and the email address which i never get a response..
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MTN South Africa's replyOfficial
09 Sept 2015, 15:27Hello johnte,
Thank you for taking my call earlier.
I can once again confirm that your payment made through the attorney's is reflecting on the account.
I have also now requested one of the administrators who has responded to your e-mails to close off the account and make contact with you to answer more questions relating to your credit record.
Once again we do apologize for any inconvenience caused.
Regards
Tim
MTN Complaints Management Team
Thank you for taking my call earlier.
I can once again confirm that your payment made through the attorney's is reflecting on the account.
I have also now requested one of the administrators who has responded to your e-mails to close off the account and make contact with you to answer more questions relating to your credit record.
Once again we do apologize for any inconvenience caused.
Regards
Tim
MTN Complaints Management Team
MTN South Africa's reply09 Sept 2015, 15:27
Official
Hello johnte,
Thank you for taking my call earlier.
I can once again confirm that your payment made through the attorney's is reflecting on the account.
I have also now requested one of the administrators who has responded to your e-mails to close off the account and make contact with you to answer more questions relating to your credit record.
Once again we do apologize for any inconvenience caused.
Regards
Tim
MTN Complaints Management Team
Thank you for taking my call earlier.
I can once again confirm that your payment made through the attorney's is reflecting on the account.
I have also now requested one of the administrators who has responded to your e-mails to close off the account and make contact with you to answer more questions relating to your credit record.
Once again we do apologize for any inconvenience caused.
Regards
Tim
MTN Complaints Management Team