MTN legal Department (Poor Service)
<p> It is so unfair to have a department dealing with sensitive people's information but unreachable. I am accused of taking a contract with MTN but I dont know anything about that contract. When I go to the MTN stores or call center I am told that my account has been forwarded to legal dept. I need to clarify my name but no one seems to care at MTN. I never took any contract from MTN but I am blacklisted because of that. All my dreams are unfairly shatered because of ***** irresponsible legal dept. I shall kept on fighting to clear my name with or without their help (MTN) legal.</p>
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
The matter has been escalated to the relevant management team for urgent attention and to contact you directly with feedback and a way forward.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Thabelo
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
The matter has been escalated to the relevant management team for urgent attention and to contact you directly with feedback and a way forward.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Thabelo
REQ:***