MTN Legal Department - No Service

A while back I had some financial difficulties and fell behind with my MTN account. They then locked my account, and rightly so, untill it was brought up to date. A few weeks back I made payment of the outstanding amount but was informed that my account is with their Legal Department. The branch I made the paymetn at was going to send the Legal Department an email to informt them of the payment I made. I was promised that my account would be reinstated within 7 days, if not should I call 808 for further assistance. After a week nothing happened so I phoned 808 for help. They then couldn't help me at all, because my acoount is with Legal, that's all they could tell me. The then also send an email to the Legal Department....or so they said. Last week Friday I went to a different MTN store for assistance, but to no avail. They just told me that they'll send another email to the Legal Department. So obviously is something not right here, because I'm still waiting for someone to contact me! Somewhere is somebody not doing their job!!! I'm so frustrated, I just want to pay my account....is that really too much to ask.Please MTN....improve your service!!!!